Customer Testimonials

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DealerRater Oct 16, 2024

I came in to test drive some of their vehicles but unfortunately due to what’s going on they have very limited vehicles in stock.

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DealerRater Nov 17, 2022

If there is less than 1 star,I would rate that low..I just picked up my car after oil change and assessment today, went home then drove a few hours after near a convenient store,I almost had an accident.To find out the left wheel of my car had a flat tire..

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DealerRater Jun 5, 2021

I came in to test drive some of their vehicles but unfortunately due to what’s going on they have very limited vehicles in stock and are very lenient on test drives for people who aren’t exactly in the position of buying to keep the miles low I highly respect them for being upfront and honest and the staff I was able to ask questions I answered everything I needed they never pressured me to buy anything and I am very grateful for their professionalism if you’re in the market for a Honda or Acura I highly recommend ... Read More

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DealerRater May 4, 2017

My 2008 Honda Accord is consuming oil at an alarming rate. The other day the check engine light came on. I did a thorough research of the problem and there were several SBs issued by Honda about the problem, and in fact, Honda at one point issued an extended warranty for vehicles with multimodel VCM2 experiencing misfire due to engine misfire of a fouled plug. This extended warranty covered model 2008-2013 Accord V6. When I spoke with the service manager about this he accused the place where I get my oil changed of not putting in enough oil. He was very ... Read More

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DealerRater Aug 5, 2015

I've gone to Honda Continental probably 5 times now almost always for an oil change and twice for my tires and for the most part they did a good job. When they did good they did good but when they didn't, they really dropped the ball in my book. I went to get a screw taken out of my right front tire and get the tire patched. They patched it and I went on my way. While going in for another oil change I had let them know I wanted the Left front tire looked at because it had ... Read More

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DealerRater Sep 6, 2013

This dealership does not understand the importance of customer service. When you make an appointment for a simple oil change (typically 30-45 min) it takes 2-4 hours if not all day. They will make an "appointment" but do not understand what an appointment is. In their terms the appointment is only for you to drop your car off and leave it with them all day so they can get to it when they get to it. They told me and other customers that it should be 2 hours. We waited and it took 5 hours and they never let us ... Read More

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DealerRater Sep 23, 2012

I bought my car new and have been to this dealer a total of four times. One was for a recall and the work was done within a couple of days and probably would have been done immediately had I asked, but I live out of town. The other three times were for an oil change and tire change over. The first two times I went for the oil change and tire change over, the tires were jammed in behind my front seat (I have a two seater CRZ) rather than putting the backs down and putting them into the ... Read More

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DealerRater Sep 22, 2012

I have purchased 3 vehicles from this dealership over the years and have seen the quality of sales/service diminish. My overall feeling is that they have gone from a dealership that wants your business and one that makes you feel comfortable to one that is only interested in how much money they can make. I understand they must make a profit, but I have seen this decline in their business practices and am disappointed. While I would recommend their dealership because of the vehicles they sell, I hesitate because of the decline in overall experience. They sell quality merchandise so ... Read More

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DealerRater Sep 22, 2012

We found Continental Acura/Honda to be very professional in all aspects from understanding their product to getting the financial work. We have purchased 6 new vehicles from Acura/Honda and will go to them exclusively for any further purchases. They are helpful from the moment you step in the door and continue throughout the ownership of the vehicle. We have returned weeks later and they stop and explain and demonstrate how different things work so we can enjoy our vehicle to the fullest. The service department is another reason we will continue to use Continental Acura/Honda. They actually know ... Read More

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DealerRater Sep 22, 2012

Excellent, fast, reliable service -- very professional and competent. Friendly staff and eager to respond to needs. Have purchased three cars from them, and I highly recommend this dealership.

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DealerRater Sep 21, 2012

Ruel goes above and beyond to help and makes sure all the needed services were performed correctly. Service department always goes over any areas that may need attention also - thanks for all you do.

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DealerRater Sep 19, 2012

When I went to have a recall serviced on my 2012 Honda Civic the customer service provided was quick and they were nice and polite. They helped me with everything i needed help with even offered me a ride home while my car was being serviced..!! 🙂

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DealerRater Aug 16, 2012

This dealership (service section) is very prompt, delivering outstanding and courteous service. They never fail to inform you of your options or the expected timeframe for both regular service and warranty work, and always deliver on-time or earlier. I do all regularly scheduled maintenance there.

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